Please note: Once you ACTIVATE a file, there are no refunds. (License Agreement)
Open Adobe Reader.
You can click on the desktop icon or go the Start button in Windows to open Adobe Reader.
Versions 8, 9, X, XI and DC of Adobe Reader are all fine.
Now that you have Adobe Reader open:
If you do not see this option, try the keyboard shortcut Control-K to open the Preferences dialog box.
NOTE JULY 2015 If you do not see this option, you do not have the full version of Adobe Reader. You can get it free from https://get.adobe.com/reader/
TIP If there is an offer for extras like free anti-virus, you can skip that part.
Make sure “Enable global security policy” is un-checked.
Still in Adobe Reader, go to File > Open
Navigate to the folder where you saved the file and click OPEN.
IMPORTANT FOR MAC USERS You may have to drag the document onto the Adobe Reader application icon to make sure Mac Preview does not try to open it instead.
The file will open with a covering page. While you are connected to the Internet, enter your e-mail address and password.
If nothing happens when you click Login, it means
(1) you are not opening with Adobe Reader or
(2) it is already open and you can see all of the pages in the Bookmarks. (See 200 days below. You do not have to enter your email address and password every time, just when it is longer than 200 days.)
If you are asked, allow a connection to a remote server.
It is necessary to allow access to protectedpdf.com.
There will be a pop-up message indicating that the file has been unlocked. The cover page is still there, but you can scroll past it to see everything. Play with View and Bookmarks and have a look around.
PRINT ON FABRIC
Please visit the Inklingo Welcome page next.
It is intended to make your Inklingo experience Precise, Simple, Fast, and FUN.
200 DAYS AT A TIME!
You can use Inklingo any time, even when you are "offline" (not online).
If it has been longer than 200 days, you will be asked to enter your email address and password. Nothing expires. You don't have to keep track.
This step was added so you will be alerted if there is a newer version of a PDF. If there is a newer version, you can log into to your account on the website and download it free. (Whenever you download from your account, you get the newest version.)
By the way, you can force another 200 days any time. To do that, un-check the box at the bottom of the sign-in page (to open automatically next time) and close Adobe Reader. When you open again, you will be prompted to enter your email address and password and then you will be set for another 200 days "offline" (when you are not connected to the Internet).
I always answer as quickly as possible and I am happy to help.
The ONLY common problem is trying to open with something that is not Adobe Reader, so almost all "tech support" requests are solved with one email.
NOT OPENING WITH ADOBE READER
If nothing happens when you click to log in or if you get a message that the file is damaged or if you see a place to enter the Doc ID, it means it is not opening with Adobe Reader. It is not necessary to download again, although you can if you want to. There is no limit on the number of times you can download, just the number of computers. (EULA)
Some PDFs will open with a different PDF viewer like the ones on some Windows and Mac computers or with a browser like Safari, Internet Explorer or Firefox or Chrome but Inklingo requires Adobe Reader. Other programs don't recognize the copy protection, so they say the file is damaged even when the PDF is good.
If you just click on the file name, another program may try to open even though you have Adobe Reader on the computer. It is important to open Adobe Reader first and go to File > Open, as described above.
If you need help, please give me as much detail as you can.
- Windows or a Mac computer?
Inklingo will not open on a mobile device like a phone or tablet/iPad. System Requirements
- Which version of Adobe Reader? (In the Help menu.)
- What happens when you try to open?
- Any error message?
- Were there any steps in the download instructions that you were not able to complete?