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  • I forgot my password for www.inklingo.com and the downloadable Inklingo. What should I do?
  • What is the password for the Inklingo CD (# 1, # 2 or # 3)?

    For Inklingo # 1, # 2 and # 3, the password should launch automatically when you put the CD in the drive.  (Even I do not know the password!) 

    If you try to open Inklingo with the version of Adobe Reader on your computer, it will ask you for the password. Just close Adobe Reader and re-insert the CD and it will launch with the version of Adobe Reader on the CD and insert the password for you—and all will be well. (If worse comes to worst, re-start the computer and re-insert the CD.  It's not likely you will have to do that.)

    The password is a necessary part of the copy protection for the CD but it loads automatically to make it as easy as possible for you, as long as you have the original CD and Windows 2000, Windows XP or Vista.

    We have very few reports of problems with the CDs and all have been easily resolved. Re-inserting the CD has worked for almost everyone. A few others have said that when they downloaded and installed the latest version of Adobe Reader (free from www.adobe.com) that everything worked fine again. Two other people have unusual software (sophisticated copying, library download software) that they had to close (not uninstall) before Inklingo would open. 

    If you need more help, please ask! You can e-mail me or write to the Inklingo Yahoo group.

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